Frequently Asked Questions at Graff Chevrolet Bay City

Graff Chevrolet in Bay City is open six days a week with convenient morning and evening hours.

Our Sales Department is open:

1. Monday – Thursday: 9:00 AM – 7:00 PM
2. Friday: 9:00 AM – 6:00 PM
3. Saturday: 9:00 AM – 3:00 PM

Our Service, Parts, and Body Shop Departments are open:

1. Monday – Friday: 8:00 AM – 5:30 PM
2. Saturday: 8:00 AM – 1:00 PM

The dealership is closed on Sundays and may have special hours during holidays. You can find our most current hours on our website.

Graff Chevrolet Bay City is located at 3636 Wilder Rd in Bay City, Michigan. Our dealership is conveniently located just off I-75 (Exit 164) in the heart of Mid-Michigan, about two hours north of Detroit. MBS International Airport is approximately 20 minutes away, making our location easy to reach from many surrounding communities. You can find directions and a map on our website.

Yes. You can complete a finance application directly on our website. Our Finance Team works with a network of local and national banks and credit unions to help secure competitive interest rates and financing options. We also work closely with leasing providers such as GM Financial if you are interested in leasing a new vehicle.

When applying for financing, please bring the following:

1. A valid ID
2. Proof of income
3. Proof of residency
4. Any additional documentation requested by our finance team

Proof of income typically includes your two most recent pay stubs, recent W-2 forms, or documents such as a Social Security award letter.

Yes. Our website includes an online trade-in tool that allows you to estimate the value of your vehicle. We may also be able to purchase your current vehicle even if you are not planning to replace it. While the online trade-in tool can provide a guaranteed offer, we may be able to offer more after seeing the vehicle in person. An in-person appraisal usually takes about 15 minutes.

You can browse our current new and pre-owned inventory directly on our website. Inventory changes frequently and there may occasionally be a short delay before updates appear online. You can also visit the dealership, where our sales team will help you find the vehicle that best fits your needs and budget.

There are several ways to save time before visiting Graff Chevrolet Bay City. You can browse our new and used inventory online to narrow down your options ahead of time. Since inventory changes daily, you may also contact our team in advance to confirm that the vehicle you are interested in is available. Bringing your trade-in title, trade payoff information, and any necessary financing documentation can also help make the process quicker and smoother.

Yes. Our Service Center includes:

1. Service Department
2. Body Shop
3. Quick Oil Change Lane
4. Parts and Accessories Department

Our trained Service Advisors and technicians are on site to help ensure your vehicle receives the professional service it deserves.

No appointment is required for a standard oil change. Our Quick Service Oil Change Lane is open:

1. Monday – Friday: 8:00 AM – 5:30 PM
2. Saturday: 8:00 AM – 1:00 PM

This dedicated lane is designed to provide fast and convenient service for routine oil changes.

Yes. You can schedule your service appointment using our Online Service Scheduler. Our dealership also offers local vehicle pickup and drop-off services, as well as a shuttle service for added convenience. While you wait, our guest lounge includes coffee, tea, soda, snacks, USB charging ports, and complimentary Wi-Fi.

Yes. Graff Chevrolet Bay City frequently offers promotions and special discounts. You can view many of our latest offers on our:

1. New Vehicle Specials page
2. Used Vehicle Specials page
3. Service & Parts Specials page

We also share promotions on our Facebook page, Google Business page, and YouTube channel.