Real feedback from Tri-Cities drivers at Graff Chevrolet Bay City

We are honored every time a customer takes a moment to share their experience. At Graff Chevrolet Bay City, we measure success by the trust we earn from neighbors in Bay City, Saginaw, Midland, Essexville, Auburn, and across the Thumb region.

Drivers frequently praise the no-pressure environment and how our team takes time to understand real needs, whether it’s finding the right Silverado for work and towing, an Equinox for daily family commutes, or a certified pre-owned Tahoe for winter road trips. Many highlight clear financing explanations, quick approvals, and the confidence that comes from seeing a detailed vehicle history and multi-point inspection report.

These real stories cover the full journey: from browsing inventory online to driving home happy, arranging financing that fits, and returning for routine maintenance or major service. Your feedback helps future buyers feel secure and guides how we continue to serve the community better.

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Testimonials from our drivers

art reiss
9/30/2026

My sales rep (from used cars ) that helped me lease the truck Checked on me and if I still like the truck Service was nascar quick Very happy

Brad Evans
9/29/2026

Went out of her way to help me get a car. I would recommend her to anyone

Jolene Szyperski
9/29/2026

Mady was so great to work with. She went above and beyond to meet all my needs. I would recommend her to anyone.

chuck crobar88@aol.com
9/29/2026

I found a truck that I liked on FB and notified Lizzy. She responded right away and we connected a couple of days later and made the deal happen. Lizzy was joy to work with and quite informative as she even helped me set up the programming of my phone and other devices. Happy to do business with everyone there.

Geoff Cardinal
9/28/2026

I recently purchased a new '26 Trax. Emily was my sales agent. She is the best ever. Her positive attitude, friendliness and sales knowledge are top notch. She made the whole car buying experience simple and smooth. Graff has gained a lifetime customer because of Emily. She deserves a promotion. Thanks again Emily and the Graff team for everything. Geoff

Jeannine Robar
9/28/2026

Lizzie did a thorough job helping my husband and I with a pickup truck purchase. Much appreciated!! Thank you, Lizzie

Ann Smith
9/28/2026

Again, I will tell you I am disappointed with Graff as it seems the majority of visits I need to come back because of you

Kevin Zachariah
9/28/2026

Mady is great at her job, and will do everything she can to help. Recommend going through her if you are looking for a car.

Ron Henika
9/28/2026

Shannon and Chris in collision department did an awesome job on my truck start to finish 👍👍 Thank you

Kayla Dost
9/27/2026

Ella was welcoming and friendly right from the start. She asked questions about what I wanted to look at and what vehicles I was interested in. Nick was friendly and helpful also and didn’t mind letting me test drive multiple vehicles until I found just the right one. Everyone involved in my lease experience was so kind and helpful and I will be back again.

Natalie Harris
9/26/2026

Everyone was very helpful and friendly. Worked with JJ Homminga. There was no pressure, he was kind, and I got a great deal!

Richard LaPan
9/26/2026

Was real happy with the service

Share your experience

Had a great purchase, smooth financing, or standout service visit with us? We would love to hear about it. Click the button below to leave your review and help other drivers in Bay City, Saginaw, Midland, and the Tri-Cities make confident decisions.

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