Real feedback from Tri-Cities drivers at Graff Chevrolet Bay City

We are honored every time a customer takes a moment to share their experience. At Graff Chevrolet Bay City, we measure success by the trust we earn from neighbors in Bay City, Saginaw, Midland, Essexville, Auburn, and across the Thumb region.

Drivers frequently praise the no-pressure environment and how our team takes time to understand real needs, whether it’s finding the right Silverado for work and towing, an Equinox for daily family commutes, or a certified pre-owned Tahoe for winter road trips. Many highlight clear financing explanations, quick approvals, and the confidence that comes from seeing a detailed vehicle history and multi-point inspection report.

These real stories cover the full journey: from browsing inventory online to driving home happy, arranging financing that fits, and returning for routine maintenance or major service. Your feedback helps future buyers feel secure and guides how we continue to serve the community better.

Testimonials from our drivers

Review from Gary Huiskens
Gary Huiskens
6/26/2026
Lease new 2025 Blazer from Graff Chevy. Brad Risch was salesperson. It was an absolute joy working with Brad. He went above and beyond for my wife and I. We had been in an accident and totaled our car and we’re in need of a vehicle and Brad went to work for us immediately! Got us what we wanted and it was a smooth process!
Review from Shoron Cooper
Shoron Cooper
6/26/2026
Great experience. Had a lot of patience with me and my mother in law.
Review from Shelly Jay
Shelly Jay
6/24/2026
Actual service is outstanding! Professional, efficient and friendly. Getting through to service dept on phone, however, to schedule is nearly impossible.
Review from Sherry K
Sherry K
6/23/2026
always have been satisfied with graff always courteous and friendly
Review from Steve Czarnecki
Steve Czarnecki
6/23/2026
We recently purchased a pre-owned car from Graff, and found the whole experience to be quite pleasant. Both Lizzie and Davis were very helpful and answered our questions thoroughly. At no time did we feel like we were being pressured to make a purchase, or to buy add ons. They also gave us a very fair value on our trade in.
Review from Ray Kolka
Ray Kolka
6/22/2026
I bought a new 2025 Chevrolet Blazer awd my salesman was Tim and I was very pleased with the sale. I'm enjoying my blazer it rides very comfortable.
Review from Charles Rodgers
Charles Rodgers
6/22/2026
Thet treated me good but my vehicle could of been cleaned better
Review from Christian Manna
Christian Manna
6/22/2026
Super dealership! Cordal is one of the most nonpushy\nAgents , we have dealt with in our search for a vehicle
Review from James Davis
James Davis
6/20/2026
im very happy with the work graff did to my truck. my truck looks great and work was completed fast. im happy with everything
Review from Carl M.
Carl M.
6/20/2026
Quick Lube Oil facility at Graff is always amazing, might be a car in front of you but they always make you feel important.
Review from Robert Kline
Robert Kline
6/20/2026
Fast and courteous service!!
Review from Cindy Fitzgerald
Cindy Fitzgerald
6/19/2026
The people I met at Graff were exceptionally helpful and nice. I will definitely go there for car repairs and body shop repairs again

Share your experience

Had a great purchase, smooth financing, or standout service visit with us? We would love to hear about it. Click the button below to leave your review and help other drivers in Bay City, Saginaw, Midland, and the Tri-Cities make confident decisions.